Shipping Policy – Women’s Jewellery

1. Order Processing Time

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

• Standard delivery typically takes 4–7 business days, depending on your location.
• Delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.

3. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• Free shipping may be offered on select orders or promotional offers.

4. Order Tracking

• Once your order is shipped, a tracking ID and courier details will be shared via email or message.
• You can use this information to track your shipment in real time.

5. Delivery Attempts

• Courier partners will usually attempt delivery 2–3 times.
• If the order is undelivered after multiple attempts, it may be returned to the origin.

6. Incorrect Address or Contact Details

• Please ensure that your shipping address and contact number are accurate.
• Orders with incorrect or incomplete details may be delayed or cancelled.
• Additional charges may apply for re-shipping in such cases.

7. Delayed or Lost Shipments

• While every effort is made to ensure timely delivery, delays can occasionally occur.
• In case of significant delays or lost shipments, please contact customer support at theluxeshopindia@gmail.com for assistance.

8. Damaged Package on Delivery

• If the package appears damaged or tampered with at the time of delivery, please refuse to accept it or record an unboxing video.
• Report the issue immediately to customer support within 24 hours.

9. Service Availability

• Shipping is available across most locations. However, delivery to remote areas may take longer or be limited based on courier service availability.

For any shipping-related queries, please contact customer support at theluxeshopindia@gmail.com.